What business agenda do you need to engage people in?
Too many institutions start with a vague intent to improve engagement usually based on survey results rather than to drive a specific business agenda. The most successful engagement starts with the identification of a clear business agenda.
Use the next diagram to identify what business agendas need addressing using modern approaches to employee engagement will help:
| Refining existing operational model | Bigger ticket change |
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The key message is that employee engagement should be seen as a core approach for management to help address all these situations rather than something which gets some attention at the time of an occasional survey, resulting in score chasing but little real change.
As one CEO put it to us: “employee engagement is a philosophy of leadership first; a set of approaches and tools second”.