In 2009 T1UK was in the eye of a storm afflicting the global economy. T1UK has been a citizen of the UK oil industry for many years and a part of the community in its many locations around the UK. The perfect storm amounted to losses in its operating units, an experience being repeated across [...]
Thomas Cook leads the travel industry when it comes to customer service, but as part of the introduction of a new strategy to all 17,000 staff in the UK and Ireland, it intended to differentiate itself even more through outstanding customer service and service innovation to drive operational cost savings and efficiencies. Engage for Change designed [...]
You may be familiar with Zurich’s advertising line: ‘Because change happenz’. It’s much more than an external brand image. The company has itself gone through a major transformation under the leadership of Jim Schiro. Change is definitely happening within Zurich. Having engineered the financial turn around of the corporation over the last four years, the leadership [...]
Rockwell Collins Inc. is a pioneer in the development and deployment of innovative avionics, communications and electronics solutions for commercial and government applications, headquartered in Cedar Rapids Iowa USA. The company’s expertise in avionics, electronics, communications, information management and simulation and training is delivered by more than 20,000 employees, and a global service and support [...]
John argued that under command and control elites use internal communication to communicate what has been decided by the few to the many. In that sense film and video (and other traditional comms) is a cypher to get content over and understood. The problem is that the recipients are cast as spectators of others’ decisions [...]
Did you know that 90% plus enterprises around the world are family owned? Liz Clayton-Jones engagement partner at family firm Mars gave a tour de force performance at the 34th Engage for Change breakfast at the Groucho Club. Mars was formed in a kitchen in 1911. Today it has 78,000 people making confectionary. It was [...]
John Smythe in the Manager's Chair To Aston Villa footie ground’s swish directors hospitality suite to facilitate a high speed, dynamic engagement of 140 leaders at a major housing association to contribute the basis for a ten year vision. Using our Team Size Escalation process people work alone at first to respond to [...]
