A case study from the Engage for Change archives Engage for Change facilitated the top 35 executives from one of the world’s top gold mining companies over four intense days in the West African country of Mali. Engage for Change founder John Smythe gave a first hand account of his experiences: "On arrival in Mali we [...]
Thomas Cook leads the travel industry when it comes to customer service, but as part of the introduction of a new strategy to all 17,000 staff in the UK and Ireland, it intended to differentiate itself even more through outstanding customer service and service innovation to drive operational cost savings and efficiencies. Engage for Change designed [...]
This month’s Engage for Change networking and learning breakfast at the Groucho Club was nine months in the making; it took that long to track down a suitable speaker for one of our most controversial topics – the dark side of engagement. And it was well worth the wait. Charlie Winter, Senior Research Fellow at [...]
Terrorist engagement has taken another sinister turn, as the new President of the United States handed ISIS and fellow extremist groups a trump card in the form of his refugee visa suspension. The executive order, dubbed the ‘Muslim ban’ by media, suspended immigration from seven Muslim-majority nations in a move that Donald Trump claimed “…is [...]
Join research into the impact of technology/social media on relationships across the generations and the world Phoebe Lebrecht (Y gen), Carlo (M gen) and John Smythe (boomer) are undertaking mixed generation focus groups to explore the topic and present findings and analysis at the March Well Being convention in the UK and thereafter at other [...]
