What does engaging people at work mean?

People become personally implicated

• Via a personal and collective journey of self discovery resulting in insight about
  • the organisation, its ambitions and their connections with it
  • the change or potential for improvement
  • how it affects their work
  • their own attitudes, values and skills
• Through a process over which individuals feel some influence
• Where those responsible for the expected improvement are not just spectators of someone else's programme

And

• When they choose to volunteer themselves